Data Deletion Request and Instructions

Last updated: [01-10-2025]

At Aluminum Engineering Co. (ALENG), we respect your privacy and are committed to protecting your personal data. In accordance with Meta (Facebook) platform requirements and applicable data protection principles, users have the right to request deletion of their personal data that has been shared with us.

1. How We Collect Your Data

We may collect your information through our website forms, including:

  • Quotation requests

  • Maintenance requests

  • Job applications

  • Factory visit requests

  • Complaints and general inquiries

This data typically includes your name, phone number, email, and message details.

2. When You May Request Data Deletion

You may request deletion of your personal data if:

  • You no longer wish to be contacted by us.

  • You have submitted information by mistake.

  • You want us to remove all previously submitted data from our systems.

3. How to Request Data Deletion

To request deletion of your personal data, please contact us through one of the following channels:

Email: info@aleng.sa
Phone: +966 9200 15117
Subject line: Data Deletion Request

When submitting your request, please include:

  • Your full name

  • The email address or phone number used in your submission

  • The type of form you filled out (e.g., quotation, maintenance, job application, etc.)

This helps us locate and permanently remove your information from our systems.

4. How We Process Deletion Requests

Upon receiving your request, we will:

  1. Verify your identity to ensure the request is legitimate.

  2. Locate all related records in our system.

  3. Permanently delete your data within 7 business days of confirmation.

  4. Send you a confirmation email once deletion is completed.

5. Exceptions

Certain data may be retained for a limited period when required by law or for legitimate business purposes (for example, for invoice or service record compliance).

6. Contact Us

If you have any questions about our data deletion process, please contact us:

Aluminum Engineering Co. (ALENG)
2nd Industrial City, Dammam, Saudi Arabia
Email: info@aleng.sa
Phone: +966 9200 15117